CARE INSTRUCTIONS

FINEST HANDCRAFTED PORCELAIN

In order for you to enjoy our porcelain for a long time, we recommend you to follow the next tips.

Care instructions for porcelain

•  Avoid damages when placing, rinsing and removing items from the dishwasher. Place your porcelain the way that it does not collide with next items around, even during the rinse cycle.

•  White porcelain without decoration is generally dishwasher safe.

•  With decorated porcelain, the resistance of the dishwasher depends on the decorating process used:

 

Underglaze decorations such as the well-known cobalt-blue décor LOTTINE from ALT FÜRSTENBERG are completely protected by the glaze above which is fired at around 1.400°C; they are dishwasher-safe and abrasion-resistant.

 

Onglaze decorations, on the other hand, are not dishwasher proof – we recommend hand washing for these articles. Due to the low firing temperature, the colours are not protected by the glaze. In addition, they are not abrasion-resistant. Usually these are hand-painted decors, fired at around 950 °C.

In doubt, please contact FÜRSTENBERG or your dealer to find out to what extent your porcelain is dishwasher safe or suitable.

•  If your porcelain does have a lining, looks matt or has dark signs from the abrasion of a cutlery, you can remove these deposits with a commercially available ceramics or porcelain cleaner.

Characteristics of precious metal decors like gold and platinum

•  All FÜRSTENBERG precious metal decorations are dishwasher proof, i.e. when using the dishwasher’s light and gentle action programme at 55°C (however, after 200 washing cycles, gloss may start to fade),  even champagne goblets SIP OF GOLD – nevertheless we generally recommend hand washing to ensure a long lasting pleasure with your porcelain.

•  Do not use abrasive detergents and sponges when washing by hand; this is especially true for microfiber cleaning cloths, which often use smallest abrasive particles that can scratch the metal. We recommend soft cotton cloths for cleaning.

•  Gold and platinum are relatively soft precious metals that can scratch due to their natural material properties.

•  Scratches caused by mechanical stress, e.g. from cutlery or in the stacking process of the porcelain, cannot be completely avoided.

•  When stacking, we strongly recommend using intermediate layers made of fabric or paper, for example.

•  Decors with precious metals are not suitable for the use in microwaves.